Retail Loan Servicing
Once a loan is disbursed, servicing and collections becomes an integral part of the retail lending process. At TruBoard, we provide a comprehensive and prudent credit administration solution for retail portfolios including risk monitoring of portfolios, credit quality check, risk management, soft and hard bucket collections and portfolio servicing.
Our services to prospective domestic and international investors include:
Securitization
Sourcing and structuring transactions to meet the risk & return profile of the investors.
- Careful selection of the pool according to the investor credit metrics,
- Credit rating of the selected pool
- Verification & due diligence of the underlying documents,
- Regulatory compliance requirements related to such investments.
Analytics
Our collections analytics, which includes analysing borrower behaviour and performance, provides early warning signals and actionable insights on the portfolio for our clients to make better investment strategies in future.
- Portfolio monitoring
- Risk management
- Early Warning Signals
Servicing & Collections
Our collections efforts are focussed towards optimizing the recovery mix.
- Collection analytics
- Portfolio servicing
- Hard bucket collection
- Loan closure
TruBoard Retail Module
Our tech enabled smart platform performs critical tasks like collection analytics which provides deep insights about the borrower behaviour and performance. Further, this platform helps lenders improve the efficiency of their collections using automation, artificial intelligence, and technology.
- Shadow LMS
- Portfolio Analytics & Dashboards
- Automated Alerts & Triggers
- Tracking collection efficiency
- Stressed account resolution